 | Since you are not
actually "seeing and feeling" the item while placing the order it is perfectly
possible the item you receive looks somewhat different in reality. Please
read the complete description carefully before placing your order.
Some of our items are "one of a kind" and are not returnable, and
will be marked as such in the description of the item. We will post
the picture of our items that require it.
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| Please understand that
colors may vary from the image viewed due to different light & monitor
settings. For this reason, we do not guarantee colors, or shades of
colors!
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| All measurements are
approximate and given in inches.
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In
order to guarantee your satisfaction on your purchase we have taken
several measures. If you are not
happy, you may exchange for an available like product, or receive credit for your purchase within
10 days of receiving it, unless marked non-returnable. Vitamin
Products are not returnable.
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Shipping
charges are not refundable and there will be a 10% charge for
re-stocking the returned item.
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In order to
help us better serve you we need for you to obtain a prior authorization
for credit and/or replacement! To obtain authorization to
return an item for credit or replacement, simply e-mail us within 10
days of receipt of purchase. Please tell us the exact reason
you need to return the merchandise. We will not accept a merchandise
return, without a return authorization.
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In the email,
please include if this is for an exchange for a like item, or a credit, and the
reason for the return. Office
hours are 9:00 AM - 3:00 PM Monday thru Friday, excluding Holidays.
Any e-mails or Fax received on the weekend and holidays will
be answered the next business day. |
Terms and Conditions for a
Credit or Replacement
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Returned merchandise
must be Non-defective and in the same condition received.
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Returned merchandise
must be in its original minimum inner pack quantity, unused, as
originally shipped.
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Broken
quantity inner packs, and used parts, are not returnable.
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Merchandise, merchandise packaging, and inner pack must bear no
markings, scratches or be otherwise defaced, used, or damaged.
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Buyer must
request a return authorization on unused merchandise within 10 days of receiving the item.
Acceptance of the returned merchandise will be at our sole
desecration.
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